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Contact SPGENS Support
To contact Survival Project: GENERATIONS support team, please go to our Support Ticket Page
. Responses typically take 12 to 24 hours for a response.
For more information regarding verifying your account, please visit our guide to verifying your account
Forgotten Password or Username?
Open a support ticket at our Support Ticket Page
with the email address associated with the account under the "Forgot Password" category.
If you have just donated, please allow for 12 to 24 hours for your donation to process. If a donation was sent incorrectly or has not arrived in the 12-24 hour time window, contact us at our Support Ticket Page
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