Contact SPGENS Support
To contact Survival Project: GENERATIONS support team, please go to
our Support Ticket Page. Responses typically take 12 to 24 hours for a response.
Account Support
Account Verification
For more information regarding verifying your account, please visit our
guide to verifying your account.
Forgotten Password or Username?
Open a support ticket at
our Support Ticket Page with the email address associated with the account under the "Forgot Password" category.
Donation Inquiry
If you have just donated, please allow for 12 to 24 hours for your donation to process. If a donation was sent incorrectly or has not arrived in the 12-24 hour time window, contact us at
our Support Ticket Page.